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AI-powered meeting assistant that automatically records, transcribes, and summarizes meetings with intelligent conversation analytics and workflow automation.

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Fireflies.ai

Fireflies.ai - Your AI Meeting Assistant That Transforms Conversations Into Actions

Tech Overview

Fireflies.ai is an AI-powered meeting assistant designed to revolutionize how teams capture, organize, and leverage meeting insights. Founded in 2016 by Krish Ramineni and Sam Udotong, the platform has grown to serve over 20 million users across 500,000+ organizations, including 75% of Fortune 500 companies. With a recent valuation of $1 billion, Fireflies has established itself as an industry leader in the AI meeting assistant space.

The platform automatically joins scheduled meetings across major video conferencing platforms including Zoom, Google Meet, Microsoft Teams, and Webex. Through its AI assistant "Fred," Fireflies records conversations, generates real-time transcriptions in 100+ languages with up to 95% accuracy, and produces detailed summaries with action items. Beyond basic transcription, Fireflies offers conversation intelligence features including sentiment analysis, speaker talk-time tracking, and topic detection, helping teams extract actionable insights from every conversation. The platform integrates seamlessly with popular business tools like Salesforce, HubSpot, Slack, Asana, and over 200+ other applications, making it a central hub for meeting intelligence and workflow automation.

Who is it built for

Franchisors: Fireflies enables franchise headquarters to maintain consistent communication across multiple locations, record training sessions, track compliance discussions, and ensure standardized operational procedures are properly documented and shared across the franchise network.
Franchisees: Local franchise owners benefit from automated meeting notes for vendor discussions, staff training sessions, and corporate communications, allowing them to focus on operations rather than manual documentation while maintaining detailed records for compliance and reference.
Local Businesses: Small business owners and local operations teams use Fireflies to capture client consultations, team meetings, and strategic planning sessions, ensuring no critical details are lost while freeing up time to focus on customer service and business growth.
Brokers & Consultants: Professionals who conduct multiple client meetings daily rely on Fireflies to accurately document discovery calls, due diligence conversations, and advisory sessions, generating professional summaries and action items that can be shared with stakeholders efficiently.
All: The platform's versatility makes it valuable across the entire franchise ecosystem, from corporate teams conducting development meetings to individual operators managing daily operations and client interactions.

How it works

Calendar Integration: Connect Fireflies to your Google or Outlook calendar, and the AI assistant automatically joins scheduled meetings without manual intervention.
Automatic Recording: Fred, the AI bot, joins meetings as a participant and begins recording audio and video (on higher-tier plans) across supported platforms like Zoom, Google Meet, and Microsoft Teams.
Real-Time Transcription: As the meeting progresses, Fireflies generates live transcripts with speaker identification, timestamps, and keyword highlighting, supporting 100+ languages with automatic language detection.
AI Summarization: After the meeting concludes, the platform automatically generates comprehensive summaries including overview, key topics, decisions made, and action items assigned to specific participants.
Intelligent Search & Analysis: Use the AskFred AI assistant to query past meetings, search for specific topics, and generate conversation intelligence reports including sentiment analysis, talk-time metrics, and topic trends.
Integration & Automation: Automatically sync meeting notes, transcripts, and recordings to CRM systems, project management tools, and communication platforms, enabling seamless workflow automation.
Collaboration Features: Share soundbites, add comments with timestamps, organize meetings into channels, and collaborate with team members on meeting insights and follow-up actions.

Key Features

Feature	What You Get
Multi-Platform Recording	Automatically record meetings across Zoom, Google Meet, Microsoft Teams, Webex, and other platforms, plus upload audio/video files directly
100+ Language Support	Transcribe meetings in over 100 languages including English, Spanish, French, German, Chinese, and more with automatic language detection
AI Super Summaries	Generate detailed meeting overviews with customized notes, action items, decisions, and key takeaways instantly after every meeting
AskFred AI Assistant	Query past meetings using natural language, get instant answers about discussions, and extract specific information across your meeting library
Conversation Intelligence	Analyze speaker talk-time, sentiment, topic trends, questions asked, and engagement metrics to gain insights from conversations
200+ AI Apps	Access specialized AI applications for sales (BANT qualification, objection handling), recruiting (candidate scorecards), and other role-specific workflows
Smart Search	Search transcripts by keywords, action items, dates, metrics, and custom topics to locate specific information in seconds
CRM Integration	Automatically log call details, notes, and recordings into Salesforce, HubSpot, Pipedrive, and other CRM systems
Soundbites & Clips	Create shareable audio snippets from important meeting moments for training, feedback, and knowledge sharing
Mobile App	Record and transcribe in-person meetings, interviews, and voice notes directly from your phone with offline capability
Team Collaboration	Organize meetings into public/private channels, add time-stamped comments, assign tasks, and share insights with team members
Enterprise Security	SOC 2 Type II, GDPR, and HIPAA compliance (Enterprise), SSO, custom data retention, and private storage options

Impact & Benefits

Fireflies.ai delivers measurable productivity gains by eliminating manual note-taking and reducing meeting review time by up to 80%. Sales teams using the platform report improved win rates through better conversation intelligence and coaching insights, while recruiters accelerate hiring timelines by identifying candidate trends across interviews more efficiently. The platform's automatic CRM integration ensures no lead information is lost, with users reporting significant time savings on administrative tasks.

Organizations leveraging Fireflies achieve better knowledge retention across teams, as every meeting is searchable and accessible to relevant stakeholders. The conversation analytics features help managers identify coaching opportunities, track key discussion topics, and understand team dynamics through sentiment analysis and engagement metrics. With automatic action item generation and task assignment, teams experience improved follow-through and accountability. The platform's integration capabilities create a centralized meeting intelligence hub that drives data-informed decision-making across sales, operations, customer success, and product development functions.

How AI is used

Advanced Speech Recognition: Utilizes state-of-the-art AI models to transcribe conversations with up to 95% accuracy, identifying different speakers and handling multiple languages seamlessly.
Natural Language Processing: Analyzes meeting content to automatically extract key topics, decisions, action items, questions asked, and important moments without human intervention.
Generative AI Summaries: Creates comprehensive meeting overviews, custom notes, and personalized summaries using large language models, adapting output format based on meeting type and context.
Conversational AI Assistant (AskFred): Employs GPT-powered technology to answer questions about past meetings, generate follow-up content, and provide insights across your entire meeting library.
Sentiment Analysis: Uses AI to detect positive, negative, and neutral tones throughout conversations, helping teams understand emotional context and engagement levels.
Predictive Intelligence: Identifies patterns across conversations to surface trends, track topic evolution, and provide actionable insights for sales coaching, product feedback, and team performance.
Automated Content Generation: Leverages 200+ specialized AI applications to generate role-specific outputs like sales scorecards, candidate evaluations, follow-up emails, and technical documentation.
Voice Recognition & Adaptation: Continuously learns from audio inputs to improve accuracy with accents, industry terminology, and speaker patterns over time.
Intelligent Workflow Automation: Uses AI to route meeting information to appropriate systems, trigger actions based on content, and maintain data synchronization across integrated platforms.

Real-world use cases

"As an agency owner, Fireflies has saved me SO much time taking notes and writing recaps for client meetings, sales calls, and internal brainstorming meetings. Additionally, I'm creating 50+ scripts for an elearning course we're producing and Fireflies has been invaluable for capturing all the detailed conversations and turning them into organized, actionable content." The AI summaries are incredibly accurate, and users can quickly pull out action items without having to review entire recordings. The integration with project management tools means everything flows seamlessly into existing workflows. What used to take hours of manual note-taking and transcription now happens automatically, allowing teams to focus on delivering value to clients rather than administrative tasks.

A B2B lead generation agency reported: "Fireflies.ai was a game changer for us. We can pipe Fireflies meeting transcript in whatever language into our AI agentic process. This means we can totally automate our follow-up workflows and ensure no critical client information gets lost. The multilingual support is crucial for our international operations."

An individual consultant shared: "Really great tool as an individual consultant who manages many projects with hundreds of calls per month sometimes. The tool integrates well with Monday.com and Zapier. The tool has really helped me stay organized and ensure I never miss critical action items from client conversations."

Video Reviews

Testimonials

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No more having to stop paying attention to the person speaking - now I can focus my full attention on the prospect, knowing that Fireflies will capture the call and I can recall my notes later on. The AI summaries are spot-on and the action item generation has transformed how I manage follow-ups

Ken S.

Business Development Manager

Fireflies cuts down on additional calls with customers, letting us focus directly on solutions. The conversation intelligence features help us identify what messaging works and coach our team more effectively. We've been using it for over a year and it's become indispensable for our operations.

Charlotte S.

Business Owner

Final thoughts

Fireflies.ai stands out as one of the most comprehensive AI meeting assistants available in 2025, combining robust transcription accuracy with powerful conversation intelligence and extensive integration capabilities. Its strength lies in transforming passive meeting recordings into active business intelligence through features like AskFred, conversation analytics, and 200+ specialized AI apps. The platform's product-led growth approach with a generous free plan makes it accessible to individuals and small teams, while enterprise features like HIPAA compliance, SSO, and private storage address the needs of large organizations.

However, potential users should consider some limitations. The bot-based approach means Fireflies joins meetings as a visible participant, which some users find intrusive in sensitive discussions. Transcription accuracy can decline in noisy environments or with heavy accents, requiring manual review for critical documentation. The free plan's limitations on AI features and storage may push users toward paid tiers quickly. Additionally, while the platform excels at meeting intelligence, it lacks some advanced features found in specialized sales intelligence tools like Gong, such as deep coaching playbooks and revenue forecasting. Despite these considerations, Fireflies represents excellent value for teams seeking to capture, organize, and leverage meeting insights at scale. With strong security standards, continuous feature development, and a clear product roadmap focused on agentic AI capabilities, Fireflies.ai is positioned to remain a leading solution in the meeting intelligence category.