Jobber is a comprehensive field service management platform designed specifically for small to medium-sized home service businesses. Founded in 2011 by Sam Pillar and Forrest Zeisler, the software has become the go-to solution for over 250,000 service professionals across more than 50 industries, including landscaping, HVAC, cleaning, plumbing, electrical, and construction.
The platform consolidates essential business operations into a single, cloud-based system that eliminates manual processes and redundant data entry. From the moment a customer request comes in through the final payment collection, Jobber manages the entire workflow. Businesses using Jobber report saving up to 7 hours per week on administrative tasks, while experiencing an average revenue increase of 37% in their first year. With seamless mobile and desktop integration, field teams can update job details in real-time while office staff maintains complete visibility over operations. The software's intuitive design requires minimal training, making it accessible for teams of all technical skill levels.
Jobber fundamentally transforms how home service businesses operate by eliminating the administrative bottlenecks that prevent growth. Businesses report reducing invoicing time from hours to just 30 minutes per week, while automated payment collection gets them paid 4X faster than traditional methods. The platform's automation capabilities save an average of 7 hours per week per user, freeing up time for revenue-generating activities instead of paperwork.
The financial impact is substantial - users report an average revenue increase of 37% in their first year using Jobber, driven by improved quote-to-close rates, faster invoicing, and reduced missed appointments through automated reminders. One cleaning business owner scaled from 20 to 60 customers while maintaining a lean team, attributing the growth to Jobber's operational efficiency. Payment collection rates improve dramatically with online payment options and automated reminders, reducing accounts receivable and improving cash flow predictability.
Beyond the numbers, Jobber elevates professionalism in industries often perceived as informal. Customers receive polished quotes, automated communications, and convenient online portals, creating an experience that builds trust and justifies premium pricing. For business owners, the consolidated view of operations provides clarity for data-driven decisions around pricing, staffing, and growth strategies. The platform scales alongside businesses, supporting solo operators through teams of 50+ employees without requiring a system change.
Residential Cleaning Business Success Story: A residential cleaning business owner has been using Jobber since day one of launching their company five years ago. Initially choosing Jobber based on its 5,000+ five-star reviews, they grew from startup to over $1.2 million in annual revenue with 30 employees while remaining on the platform.
"I absolutely love this CRM. I've compared it to other CRMs designed specifically for cleaning businesses, and I still feel that Jobber's functionality, design, reports, and customer feedback is so superior to those other options – including better pricing overall," they shared. The business runs seamlessly between residential and commercial projects, with customers loving the professional experience.
The owner reports that while some in the cleaning industry claim to have "outgrown" Jobber, their $1.2M business with 30 employees continues to thrive on the platform. They recommend it to every small business owner they meet, highlighting how Jobber's comprehensive feature set eliminates the need for multiple software subscriptions while maintaining competitive pricing.
Construction Company Transformation: Another business made the transition from being entirely paper-based to nearly 100% digital in just a few months using Jobber. With a team of 50+ employees in both field and office roles, the company was able to eliminate duplicate work and improve communication across the organization. Everyone stays on the same page with real-time updates, job notes, and schedule changes visible to all team members. The setup was extremely simple, and Jobber support guided them through the entire implementation process, staying available whenever questions arose.
I've been using Jobber for my residential cleaning business for 5 years, since day one of launching. I choose Jobber because it had, at the time, over 5K 5-star reviews and I figured it had to be good. I was right. It is MORE than good, it is AWESOME! I absolutely love this CRM.
Owner, Residential Cleaning Business
I spend maybe an hour per week on invoicing and paperwork now. Online payments and invoicing make me look professional. Jobber completely streamlines the process of capturing leads, creating quotes, scheduling jobs, and collecting payments.
Owner, SEF The Lawn Surgeon
Jobber has established itself as the leading field service management software for small to medium-sized home service businesses, and for good reason. The platform's greatest strength lies in its ability to consolidate the entire operational workflow—from lead capture through payment collection—into a single, intuitive system that requires minimal training. With over 250,000 users and consistently high ratings across all major review platforms (4.6/5 on G2, Capterra, and Software Advice), Jobber has proven its value across diverse service industries.
The recent addition of AI-powered features demonstrates Jobber's commitment to innovation while maintaining its core focus on simplicity and practicality. The AI Receptionist, Copilot, and Voice capabilities don't feel like flashy add-ons—they solve real problems that field service businesses face daily. The software's strongest advantages include exceptional customer support (consistently rated 9.1/5 on G2), seamless mobile-desktop synchronization, powerful automation that genuinely saves time, and scalability from solo operators to teams of 50+ employees.
However, potential users should be aware of some limitations. The routing and mapping features receive mixed reviews, with users noting they're less sophisticated than dedicated route optimization tools. Some businesses with complex, highly customized workflows may find the platform's predefined templates restrictive. Credit card processing fees (2.9% + $0.30 per transaction) and instant payout fees can add up for high-volume businesses. The platform works best for businesses with relatively straightforward service offerings—very large construction companies with intricate project management needs might find it lacking in advanced customization.
That said, for the target audience of home service businesses looking to professionalize their operations, reduce administrative burden, and scale efficiently, Jobber delivers exceptional value. The 14-day free trial provides ample time to test all features, and the pricing structure ($69-$349/month for teams of 1-15 users) is competitive given the breadth of functionality included. If you're a service business owner tired of juggling multiple tools, losing track of paperwork, and spending hours on administrative tasks instead of growing your business, Jobber is worth serious consideration.
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